1. INTRODUCTION

By using and/or visiting any part of the website https://caser.day/ (hereinafter — the "Site") or opening an account on the Site, you agree to comply with this Privacy Policy. This document describes how we collect, use, process, and disclose your information, including personal data, in connection with your access to and use of the Site.

The "Data Controller" is the company that determines the purposes and means of processing personal data. For the caser.gg site, the functions of the Data Controller are performed by the Company (hereinafter — "Companies", "we", "us", or "our").

2. WHAT DATA WE COLLECT

We collect information necessary to ensure the gameplay process, conduct transactions, and protect against fraud:

• Profile information: your Steam account data (including Steam ID), through which authorization is carried out.
• Transactional data: information about balance top-ups, opening game cases, received skins, and withdrawals of items.
• Technical data: IP address, browser type, operating system data, and cookies.
• Support service: any information that you voluntarily provide when contacting our support.

3. PURPOSES OF DATA PROCESSING

We use your data for the following purposes:

• Providing access to the functionality of the Site (authorization, opening game cases, upgrades).
• Ensuring the security of transactions and preventing fraud.
• Personalizing your user experience.
• Communicating with you to resolve technical issues or inform you about updates.

4. LEGAL GROUNDS (GDPR)

If you are a resident of the European Economic Area (EEA), the processing of your data is regulated by EU Regulation 2016/679 (GDPR). We process data based on:

• Performance of a contract: to provide you with gaming services.
• Legitimate interest: to improve the operation of the Site and protect against cyber threats.
• Your consent: in cases concerning marketing mailings.

5. DATA SECURITY

We realize the importance of information security. All personal data provided by you is stored in a secure database within our secure network and is under active protection by security software. Access to data is strictly limited.

6. AUTOMATED DECISION-MAKING

We use specialized software for monitoring and reporting suspicious activity in the process of opening loot boxes or accessing skins. This is necessary to ensure fair play and protect the platform's economy.

7. INTERNATIONAL DATA TRANSFER

Your information may be stored and processed in any country where we or our partners (payment aggregators, hosting providers) have facilities. By using the Site, you give consent to such data transfer.

8. YOUR RIGHTS

You have the right to:

• Request access to your personal data.
• Demand correction or deletion of your data.
• Withdraw consent for processing (if applicable).
• File a complaint with a data protection supervisory authority.

9. CHANGES TO THE POLICY

We regularly review and update this Privacy Policy when changing data processing methods or legislation. We recommend checking this page regularly.

10. CONTACTS

If you have questions or complaints regarding this Privacy Policy or the processing of your personal data, please contact us: Email: support@caser.one.